Here at Heaton Plumbing, we’ve seen a surge in calls related to storm damage. While these storms might be out of our control, there are ways to minimize their impact on your home’s plumbing system. Let’s dive into the potential aftermath of these storms and what you, as a homeowner, can do to protect your pipes and drains.
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Heaton Plumbing is a great company. I had an emergency with my water heater not working properly and they responded quickly. They explained what was wrong and saved me some money by replacing a few parts instead of trying to sell me a new one. I have also used Heaton Plumbing to repair my leaking shower valve, leak on kitchen sink and a gas line inside my attic. The employees are professional and on time. Thanks guys keep up the good work!!!
I am so pleased with them. My daughter's house had plumbing issues and they went above and beyond to accommodate her and her schedule. I am so thankful I found y'all. Thank you so much. Thank you for arriving way before your time to accommodate her!!!
We call on Heaton Plumbing several times over the years. They have always been arrive on time; explain the problem, the work that need to be done and an estimate. I never had to call them back to redo the work. Very happy with their service, happy to recomen theml
I had a very positive experience with Heaton Plumbing! It's great to hear that they were knowledgeable and efficient in their work. I will say that I would go to Heaton if I ever need any plumbing work done on my house.
This is a company run with family values! I’ve had them to my home on two occasions. Both times they did exactly what was asked of them and did so at a reasonable price. Heaton Plumbing will always be my first call when I have plumbing issues I’m unable to handle myself.
Always use Heaton since we first found them about 5 years ago. They have worked with me from the simplest of faucet installs, to fixing misaligned toilet issues, water heater upgrade/installs and installing properly sized natural gas lines for portable generator usage. Mike, David & Krystina are all a pleasure to deal with, and go above and beyond to explain options and work. Responsive, professional, and timely. Looked a long time for a good, local plumber vs. using the big firms. Heaton is it.
They did about 4 jobs for me that I would give a 5 star rating. But the last time I used them was when they charged me $1200 to repair a water heater. I was extremely disappointed when I found out they could have replaced the entire water heater for less than $700. For that job I’d give them 1 star for lack of transparency.
Reliable and quick. I’ve used them multiple occasions. Never been disappointed. After each maintenance they leave the work area clean. They replaced both toilets and my kitchen sink and faucet. Replaced water valves. Even unclogged bathtub that had water rising. For future plumbing repairs I will contact Heaton plumbing.
I have had them install my tankless water heater a few years ago. They were great with the install, and the heater is still working great 4 years later. I have them come out annually to flush my water heater, and have been pleased with their services.
We love this company! They are prompt, efficient, and will take care of you! They have been quick to respond to an emergency, and won't take advantage of you. They will explain everything they're going to do before they do it, so you understand. 5 Star rating is well earned!
I have been using Heaton Plumbing for years. They are so quick to get someone on site. Everything they have fixed for me has never had an issue ever again. I would definitely recommend them. Especially if you want it done right.
I've used Heaton Plumbing for years. Big projects, small projects. I cannot recommend them enough. Michael is a fantastic plumber, honest, up front, and on time. If anything goes wrong with our plumbing, it's a no brainer on who to call for our house.
Have used this company multiple times to service calls for two different residences. Always punctual and professional. Based in La Porte, TX but always willing to go the extra mile to Cypress, TX.
These folks are great! Pretty much a family business. They're familiar with older homes (pier and beam) and did excellent work on plumbing including upgrades to sewer system, hot water heater work and more. They're the only ones we use now!
Had thrown organs peels in the soap causing a back up in my sink and laundry room. Michael arrived quickly and flushed out the clog we had. Found out there was also some grease build up and a mix of dish pod powder!Really great and stress relieving experience 👌 Highly recommend!
These guys are awesome! Washer was spewing water out of the drain. Called them and they were there in 15-20 minutes. Cleared the line and got back to washing clothes. Thank y’all!
Absolutely cannot say enough about this company! I called on a Saturday when 7 other companies turned me away. Day prior had another plumber out that was unable to resolve my issue. Heaton sent out Nathan, he was professional,polite and he and Mike worked 5 hours until the issue was resolved. Few days later Mike made a follow up call, I will never use any other plumbing company.
Heaton Plumbing has made 2 house calls for us over a span of 3 years. Both occasions brought swift correction to our problems. Heaton Plumbing is ALWAYS professional, courteous, and quickly finds the root cause of the problem. Heaton ALWAYS has a reasonable solution based on experience that has the customer in mind.In both cases, Heaton Plumbing called before coming, showed up on time at the early part of the 2 hour window, very quickly resolved the problems.I will ALWAYS recommend them!
Great response over a holiday week. Very knowledgeable. Provided price before service.Resloved recurring issue, took some time and effort, will use again.
Ok. So I’m conflicted on whether or not I had a good experience with this company. First I got a great price on a new tankless water heater install but this was apparently due to a previous employee failing to give a proper quote. Plumbers came to install and took the day to get it done. That was expected. When I went to pay though I discovered that the plumber had installed the wrong unit. Turns out the wrong unit didn’t have an internal recirculating pump. That is ok because I don’t have the plumbing to utilize the recirculating pump properly anyways. Now I had the issue that the quoted price was for the more expensive unit. The company graciously gave me a refund for the difference in unit costs and I continued on my way. The units are identical except for the recirculating pump so it’s not really a big deal. Minus one star that any of these issues even occurred because honestly, they shouldn’t have but given that they worked with me, gave me a further discount on an already mistakenly good price, I would definitely recommend them to anyone given their honesty and great customer service. This company is one of the few companies remaining with integrity. They care about fixing their mistakes and making it right with their customers. Thanks Heaton. I look forward to working with you in the future.
Tosha did an excellent job on unplugging the kitchen sink, she's is very knowledgeable on her work and explain to me what she was going to do and now my sink is clear and working perfectly. I highly recommend this company, will definitely used them again.
I would recommend Heaton for your plumbing needs. Nathan was very experienced and explained the repairs in terms I could understand. He arrived promptly and behaved in a friendly, but professional manner. He also presented himself professionally wearing a uniform and driving a nice truck with the companies logo.
Very professional, knowledgeable and friendly people. I would recommend them to my family, friends, coworkers and anyone in need of their service. Give them a call you would not regret it. Thank you Mike & Nathan.
They are ones to call! I used them before and will continue to use them for all my plumbing needs. Pricing is competitive and work is always top notch. Thank you so much!
Needed a new faucet installed and Mikes team was fast and professional. Krystina was very polite when scheduling my service and Mike was prompt and professional. He installed the faucet and ensured any mess was cleaned up. Already booked them for my water softener install! Thanks again!!
Nathan was on time, explained everything, did an excellent job and was VERY reasonably priced! I definitely will use Heaton Plumbing again and request Nathan!
All in all, a good experience. I’m a new customer and was unsure of the service. They ordered a new faucet for me. Very pleased with the selection. Actually they texted a pic and I approved it. I own a 100 yr. old house, and Mike seemed to know his way around my old pipes. They answered my questions. This job was done today. So far….satisfied.
Tosha and Breedon from Heaton Plumbing came to our home to work on a leak that was worked on previously by others. They were super friendly, provided great service and their work was superb! We couldn't have asked for a better company to service our issues and they sent us two of their best employees to provide their service and expertise. We are so happy with the work done. We will definitely call them for all our future plumbing work or issues. Thanks again Heaton Plumbing, Tosha and Breedon!!
PRICEY!!! They came out around the time they said they would but charged "after hours" fee on top of a service call fee ($185)!!! Then charged another $300 for a drain clearing that took less than 20 mins.
Tasha was super professional and very sweet. Its nice to see women in the field. Definitely would recommend. She was not afraid to get under my trailer spider webs and all.
Really glad they were able to come out same day and get the job done. Our pipes burst due to the winter freeze and I had called several other companies but of course due to high demand no one was available today. Tosha and Marty were sent out to repair the pipes and they were in and out in less than 2 hours. We’re super thankful for them and Heaton Plumbing! Would definitely recommend them.
Mike showed up early and did an outstanding job! I highly recommend Heaton Plumbing. They are the only one who responded on a holiday weekend. I had a busted pipe and had to turn the water to the house off. Mike made it only a small inconvenience, when it could have been disastrous!
I contacted Heaton after a not so handy handyman attempted to install my new kitchen sink to old pipe and failed. Not knowing what he was doing the armature cut the pipe flush with the wall and found he could not connect new pipe and sink. You get what you paid for; best to do it right the first time. Two incredibly professional plumbers, a male and a female came promptly at 8:00 am. reviewed the work and gave me a price. They worked together as a team to make a difficult repair complete quickly and efficiently. The end price was way beyond what I expected for such a difficult job. I understand why they have a AAA Better Business rating. Tosha and the entire team at Heaton rock!!! I will definitely use them again for other work I need done around the house.
I called at about 11:30 and a lady named Christina said a plumber could be there in a few hours. 30 minutes later the plumber showed up.He asked what the exact problem was and I explained it. He looked at the fixture, verified drains and clean out locations and told me the issue was probably a minor clog. A few minutes later the toilet was flushing exactly right. The plumber said we needed a new commode or we need to buy an auger. We are buying an auger this weekend.Qualified professionals doing quality work at a medium price. Fast and thorough.Overall an excellent service.
We are looking to have the washer and dryer moved into the garage. This would require supply and drain lines installed. I was given excellent explanations as to why or why not something could be done. A day later they called with another idea alternative to digging a tunnel. I felt that they always have the customer in mind. I will be calling them today to finalize dates. You can not go wrong with choosing Heaton Plumbing.
Prompt response. Fast and thorough. We have used them in 2014 to replace water heaters and no issues to this day. Used them again in 2020 and still great service.!!
I needed my gas valve replaced so that my dryer could be hooked up. I initially tried on my own, but the job proved too complicated and gas is not something you want to be unsure of! Heaton took excellent care and didn't make me feel bad or embarrassed for attempting anything on my own. Excellent communication on all things (arrival time, what the job entails/requires, cost) and very pleasant. They come out with a truck full of all the supplies you might need to get the job done as quickly as possible. Very professional and efficient. I recommend them and will use them again.
My water heater went out the night before. I called them and they said they would be out at 8am the next morning. They arrived at my house when they said they would. Gave me a good quote and was willing and able to do the work right away. Will highly recommend them to friends and family.
The Plummer came out for 3rd time to fix issue with no complaints and did it on warranty. The Plummer is always courteous and has fixed the problem. I would recommend Heaton Plumming to family and friends.
Absolutely a wonderful experience! From start to finish everything I could hope for. Communication was friendly and transparent. Nathan, Josh, and Christina were so helpful and knowledgeable. I felt like my project, even being residential was a top priority. Appointments and start/ finish times were kept and the inspection passed the first time with flying colors. I will actively look for reasons, in the future to use this group again! I can’t say enough good things about these people.