Unlocking the Secrets of Tankless Water Heaters: A Deep Dive into the Top 10 tankless Brands Plumbers Recommend

As a Master Plumber and expert on tankless water heaters, I’ve spent years meticulously evaluating models, analyzing performance data, and witnessing firsthand the impact these innovative systems have on homes nationwide. Today, I’m thrilled to share my in-depth knowledge and guide you through the top 10 tankless water heater brands that plumbers consistently recommend in the Houston area:

The Top Five:

  1. Rinnai: https://www.rinnai.us/residential/tankless-water-heaters Renowned for their legendary reliability, unparalleled efficiency, and industry-leading flow rates, Rinnai is the undisputed king of the tankless world. Their dedication to innovation and quality shines through in every model, offering a perfect blend of power, efficiency, and user-friendly controls.
  2. Navien: https://www.navieninc.com/residential/tankless-water-heaters A close contender, Navien boasts a diverse range of models catering to various needs and budgets. They consistently impress with advanced features like self-modulating technology, intuitive controls, and impressive warranties, making them a top choice for discerning homeowners. See their company FAQ YouTube Video: https://www.youtube.com/watch?v=QuYzPKR6GfI
  3. Noritz: https://noritz.com/ Known for its cutting-edge technology and user-friendly interfaces, Noritz tankless water heaters offer a seamless and convenient hot water experience. Their innovative combustion systems and advanced features ensure exceptional efficiency and consistent performance, making them a popular choice for tech-savvy homeowners.
  4. Bosch: https://www.homedepot.com/b/Plumbing-Water-Heaters-Tankless-Water-Heaters/Bosch/N-5yc1vZ2fkoqerZ9u Delivering unparalleled quiet operation and exceptional energy efficiency, Bosch tankless water heaters are a true testament to German engineering excellence. Their focus on low noise levels and intelligent technology makes them ideal for modern homes seeking comfort and sustainability.
  5. Rheem: https://www.rheem.com/products/residential/water-heating/tankless/ A trusted brand for generations, Rheem has earned its reputation for offering reliable and affordable tankless water heaters. Their balanced performance and competitive pricing make them popular for homeowners seeking a value proposition without sacrificing quality.
  1. Takagi: https://www.takagi.com/products/tankless-water-heaters When space is at a premium, Takagi rises to the challenge. Their compact and powerful models are ideal for smaller homes or apartments, delivering impressive hot water flow rates without compromising efficiency or performance.
  2. Bradford White: https://www.bradfordwhite.com/tankless/ Offering a comprehensive range of gas and electric models, Bradford White caters to various needs and budgets. Their focus on durability and long-lasting performance ensures reliable hot water for years.
  3. Eccotemp: https://www.eccotemp.com/ Budget-conscious consumers who refuse to compromise on quality can find solace in Eccotemp. Their affordable models offer reliable performance and user-friendly features, making them a perfect entry point into tankless water heating.
  4. AO Smith: https://www.aosmith.com/ A well-established brand in the water heating industry, AO Smith brings its expertise to the forefront with its energy-efficient and durable tankless models. Their commitment to sustainable practices and intelligent technology makes them a popular choice for environmentally conscious homeowners.
  5. Stelpro: https://www.stelpro.com/ Hailing from Canada, Stelpro has gained recognition for its innovative and energy-saving tankless water heater models. Their focus on heat pump technology and intelligent controls makes them a compelling option for homeowners seeking a sustainable and efficient hot water solution.

A Few Things to Consider Before You Buy and Install a Tankless Water Heater:

Tankless Water Heater Videos: Pros & Cons, FAQs, and More!

Here are some great short videos on tankless water heaters to help you understand their pros and cons, answer frequently asked questions, and provide general information:

A Great Piece To Help Inform You on Tankless Water Heater Pros and Cons:

This Old House: https://www.youtube.com/watch?v=AM_mzQJlnKM (1:36) – This video gives a quick overview of the pros and cons of tankless water heaters.

Consumer Reports: https://www.youtube.com/watch?v=UeydjGnVndw (1:59) – This video provides a more in-depth look at the pros and cons of tankless water heaters, including a comparison to traditional water heaters.

Tankless Water Heater FAQs:

HomeAdvisor: https://www.youtube.com/watch?v=71qgbYlgLt8 (4:27) – This video answers common questions about tankless water heaters, such as how they work, how much they cost, and how to choose the right model.

Navien: https://www.youtube.com/watch?v=QuYzPKR6GfI (2:59) – This video answers some of the most frequently asked questions about tankless water heaters, specifically from the perspective of the Navien brand.

General Tankless Water Heater Information:

Rinnai: https://m.youtube.com/watch?v=XAdqpT363g4 (4:03) – This video overviews how tankless water heaters work, including their components and operation.

Bosch: https://www.youtube.com/watch?v=cqq6_jNAXhI (2:41) – This video showcases the features and benefits of Bosch tankless water heaters, highlighting their energy efficiency and sleek design.

Additional Resources:

Heaton Plumbing Tankless Water Heater Webpage: https://heatonplumbing.com/tankless-water-heaters

Forbes: Tankless Water Heater Pros & Cons: https://prudentreviews.com/tankless-water-heaters-pros-and-cons/

Consumer Reports: Tankless vs. Traditional Water Heaters: https://www.consumerreports.org/appliances/water-heaters/na-electric-tankless/m397347/

Exploring these videos and resources should help arm the average person considering a tankless water heater with enough valuable knowledge about them to help you decide whether they are the right choice for your home.

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Scott Souders
Scott Souders
1703603852
Have used this company multiple times to service calls for two different residences. Always punctual and professional. Based in La Porte, TX but always willing to go the extra mile to Cypress, TX.
Mike Dunn
Mike Dunn
1702001004
These folks are great! Pretty much a family business. They're familiar with older homes (pier and beam) and did excellent work on plumbing including upgrades to sewer system, hot water heater work and more. They're the only ones we use now!
connie aleman
connie aleman
1701810484
Excellent service. Quick response time. Very professional service. Explained everything they did. I would call this company again if needed.
Troy Stockdale
Troy Stockdale
1701798351
Prompt,knowledgeable at a fair price. Would definitely use them again. Already referred them to a quite a few people
Pamela Carter
Pamela Carter
1701787974
I can't say enough about how reliable they are from promptness to fixing it and then cleaning around the tub.
Judy King
Judy King
1700158115
Great service from Heaton! On time & worked efficiently.I’ll definitely use them again!
Lynn Kirkpatrick
Lynn Kirkpatrick
1695684058
I was pleased with the service received from Heaton Plumbing. They installed a toilet, within a reasonable time frame. Very responsive and friendly company. Highly recommended.
Danielle
Danielle
1683076203
Had thrown organs peels in the soap causing a back up in my sink and laundry room. Michael arrived quickly and flushed out the clog we had. Found out there was also some grease build up and a mix of dish pod powder!Really great and stress relieving experience 👌 Highly recommend!
Stefanie P
Stefanie P
1674511982
I am so pleased with them. My daughter's house had plumbing issues and they went above and beyond to accommodate her and her schedule. I am so thankful I found y'all. Thank you so much. Thank you for arriving way before your time to accommodate her!!!
Gary Beard
Gary Beard
1669145284
These guys are awesome! Washer was spewing water out of the drain. Called them and they were there in 15-20 minutes. Cleared the line and got back to washing clothes. Thank y’all!
casey duty
casey duty
1660316695
Excellent job and service. They not only fixed the symptom they fixed the problem. Finally a company I feel comfortable using and recommending.
Shawn Bird
Shawn Bird
1654213369
Heaton Plumbing Inc didn't have a technician available so I went with American Plumbing & Maintenance.
Sean Cox
Sean Cox
1649737303
Lauren Pope
Lauren Pope
1649202528
Anita Cain
Anita Cain
1649176877
Absolutely cannot say enough about this company! I called on a Saturday when 7 other companies turned me away. Day prior had another plumber out that was unable to resolve my issue. Heaton sent out Nathan, he was professional,polite and he and Mike worked 5 hours until the issue was resolved. Few days later Mike made a follow up call, I will never use any other plumbing company.
Nathan Allen
Nathan Allen
1645639566
Mike always does a great job and was very timely on his response and keep me posted on his arrival time.
Ann Clayton
Ann Clayton
1645227873
Very happy and please with the service.
Cyril Okeke
Cyril Okeke
1645219173
Debbie Parton
Debbie Parton
1643042058
Heaton Plumbing has made 2 house calls for us over a span of 3 years. Both occasions brought swift correction to our problems. Heaton Plumbing is ALWAYS professional, courteous, and quickly finds the root cause of the problem. Heaton ALWAYS has a reasonable solution based on experience that has the customer in mind.In both cases, Heaton Plumbing called before coming, showed up on time at the early part of the 2 hour window, very quickly resolved the problems.I will ALWAYS recommend them!
G. Davis (G Davis)
G. Davis (G Davis)
1641398587
Great response over a holiday week. Very knowledgeable. Provided price before service.Resloved recurring issue, took some time and effort, will use again.
Larry Anthon
Larry Anthon
1641397653
Nathan was an exemplary technician. Everything was done quickly and with the utmost care and consideration.
Douglas McDougal
Douglas McDougal
1638915599
Ok. So I’m conflicted on whether or not I had a good experience with this company. First I got a great price on a new tankless water heater install but this was apparently due to a previous employee failing to give a proper quote. Plumbers came to install and took the day to get it done. That was expected. When I went to pay though I discovered that the plumber had installed the wrong unit. Turns out the wrong unit didn’t have an internal recirculating pump. That is ok because I don’t have the plumbing to utilize the recirculating pump properly anyways. Now I had the issue that the quoted price was for the more expensive unit. The company graciously gave me a refund for the difference in unit costs and I continued on my way. The units are identical except for the recirculating pump so it’s not really a big deal. Minus one star that any of these issues even occurred because honestly, they shouldn’t have but given that they worked with me, gave me a further discount on an already mistakenly good price, I would definitely recommend them to anyone given their honesty and great customer service. This company is one of the few companies remaining with integrity. They care about fixing their mistakes and making it right with their customers. Thanks Heaton. I look forward to working with you in the future.
Brian Rawls
Brian Rawls
1638913048
Jia-Yen Chi
Jia-Yen Chi
1638203047
Mirna Jackson
Mirna Jackson
1638044967
Tosha did an excellent job on unplugging the kitchen sink, she's is very knowledgeable on her work and explain to me what she was going to do and now my sink is clear and working perfectly. I highly recommend this company, will definitely used them again.
Linda Raeth
Linda Raeth
1637250059
I would recommend Heaton for your plumbing needs. Nathan was very experienced and explained the repairs in terms I could understand. He arrived promptly and behaved in a friendly, but professional manner. He also presented himself professionally wearing a uniform and driving a nice truck with the companies logo.
Jess Garza
Jess Garza
1637185830
Very professional, knowledgeable and friendly people. I would recommend them to my family, friends, coworkers and anyone in need of their service. Give them a call you would not regret it. Thank you Mike & Nathan.
Michael Guerra
Michael Guerra
1636939729
They are ones to call! I used them before and will continue to use them for all my plumbing needs. Pricing is competitive and work is always top notch. Thank you so much!
Optifys FN
Optifys FN
1636939465
Needed a new faucet installed and Mikes team was fast and professional. Krystina was very polite when scheduling my service and Mike was prompt and professional. He installed the faucet and ensured any mess was cleaned up. Already booked them for my water softener install! Thanks again!!
Lisa Wichkoski
Lisa Wichkoski
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Heather Sipole
Heather Sipole
1636928924
Nathan was on time, explained everything, did an excellent job and was VERY reasonably priced! I definitely will use Heaton Plumbing again and request Nathan!
Frank Jenson
Frank Jenson
1632747270
They were prompt and repaired leaking pipe on time and for a fair price.
Stevie Russell
Stevie Russell
1632546208
Awesome guys totally professional best in Texas hands down!!
Bert Deleza
Bert Deleza
1627401241
All in all, a good experience. I’m a new customer and was unsure of the service. They ordered a new faucet for me. Very pleased with the selection. Actually they texted a pic and I approved it. I own a 100 yr. old house, and Mike seemed to know his way around my old pipes. They answered my questions. This job was done today. So far….satisfied.
Julie Engbrock
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What a delightful experience!
Jesse Lozano
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Tosha and Breedon from Heaton Plumbing came to our home to work on a leak that was worked on previously by others. They were super friendly, provided great service and their work was superb! We couldn't have asked for a better company to service our issues and they sent us two of their best employees to provide their service and expertise. We are so happy with the work done. We will definitely call them for all our future plumbing work or issues. Thanks again Heaton Plumbing, Tosha and Breedon!!
John Herston
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PRICEY!!! They came out around the time they said they would but charged "after hours" fee on top of a service call fee ($185)!!! Then charged another $300 for a drain clearing that took less than 20 mins.
Lillie Hope
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Taylyr Case
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Tasha was super professional and very sweet. Its nice to see women in the field. Definitely would recommend. She was not afraid to get under my trailer spider webs and all.
Lisa
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Really glad they were able to come out same day and get the job done. Our pipes burst due to the winter freeze and I had called several other companies but of course due to high demand no one was available today. Tosha and Marty were sent out to repair the pipes and they were in and out in less than 2 hours. We’re super thankful for them and Heaton Plumbing! Would definitely recommend them.
Sharon White
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On time for appointment
Robin Kendrick-Yates
Robin Kendrick-Yates
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Mike showed up early and did an outstanding job! I highly recommend Heaton Plumbing. They are the only one who responded on a holiday weekend. I had a busted pipe and had to turn the water to the house off. Mike made it only a small inconvenience, when it could have been disastrous!
J.D. Walker (jwalker)
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I contacted Heaton after a not so handy handyman attempted to install my new kitchen sink to old pipe and failed. Not knowing what he was doing the armature cut the pipe flush with the wall and found he could not connect new pipe and sink. You get what you paid for; best to do it right the first time. Two incredibly professional plumbers, a male and a female came promptly at 8:00 am. reviewed the work and gave me a price. They worked together as a team to make a difficult repair complete quickly and efficiently. The end price was way beyond what I expected for such a difficult job. I understand why they have a AAA Better Business rating. Tosha and the entire team at Heaton rock!!! I will definitely use them again for other work I need done around the house.
Richard Kreger
Richard Kreger
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metaloutpost
metaloutpost
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I called at about 11:30 and a lady named Christina said a plumber could be there in a few hours. 30 minutes later the plumber showed up.He asked what the exact problem was and I explained it. He looked at the fixture, verified drains and clean out locations and told me the issue was probably a minor clog. A few minutes later the toilet was flushing exactly right. The plumber said we needed a new commode or we need to buy an auger. We are buying an auger this weekend.Qualified professionals doing quality work at a medium price. Fast and thorough.Overall an excellent service.
Dianne Baudoin
Dianne Baudoin
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I noticed a leak in my ceiling that morning, I called Heaton Plumbing, they arrived within hours accessed the problem and had it fixed within an hour.
teresa pacheco
teresa pacheco
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Gary Medina
Gary Medina
1590687100
Professional business high priced for a 10 minute job.
Betty Freeman
Betty Freeman
1590685156
They did a good job, Thank you
Addie Cheree
Addie Cheree
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Cheryl Thompson
Cheryl Thompson
1587000331
We appreciated Mike's professionalism and response to our requests.
Jerry Sun
Jerry Sun
1582711734
We are looking to have the washer and dryer moved into the garage. This would require supply and drain lines installed. I was given excellent explanations as to why or why not something could be done. A day later they called with another idea alternative to digging a tunnel. I felt that they always have the customer in mind. I will be calling them today to finalize dates. You can not go wrong with choosing Heaton Plumbing.
Alexis Hunter
Alexis Hunter
1582601903
Prompt response. Fast and thorough. We have used them in 2014 to replace water heaters and no issues to this day. Used them again in 2020 and still great service.!!
Randy Rubio
Randy Rubio
1582575900
Heaton Plumbing does an excellent job. They are professional and thorough.
Doris Clark
Doris Clark
1582563813
Greet you with a smile and a handshake great customer skills and prices are reasonable. I would gladly recommend anyone to heaton plumbing company.
tasha shawnta
tasha shawnta
1582213910
Cate Jackson
Cate Jackson
1581719235
I needed my gas valve replaced so that my dryer could be hooked up. I initially tried on my own, but the job proved too complicated and gas is not something you want to be unsure of! Heaton took excellent care and didn't make me feel bad or embarrassed for attempting anything on my own. Excellent communication on all things (arrival time, what the job entails/requires, cost) and very pleasant. They come out with a truck full of all the supplies you might need to get the job done as quickly as possible. Very professional and efficient. I recommend them and will use them again.
Steve Frayne
Steve Frayne
1581192851
Pricy but they do good work
Chris Lindsey
Chris Lindsey
1581024004
My water heater went out the night before. I called them and they said they would be out at 8am the next morning. They arrived at my house when they said they would. Gave me a good quote and was willing and able to do the work right away. Will highly recommend them to friends and family.
Pat Jackson
Pat Jackson
1581023117
Johan McElroy
Johan McElroy
1581022946
The Plummer came out for 3rd time to fix issue with no complaints and did it on warranty. The Plummer is always courteous and has fixed the problem. I would recommend Heaton Plumming to family and friends.
Stephanie Finch
Stephanie Finch
1581007834
Very responsive, gave good suggestions on repairs and quickly fixed issue. Thanks!
Robert Mytelka
Robert Mytelka
1574726883
Very professional and fairly priced
Corey Wadley
Corey Wadley
1573149086
Absolutely a wonderful experience! From start to finish everything I could hope for. Communication was friendly and transparent. Nathan, Josh, and Christina were so helpful and knowledgeable. I felt like my project, even being residential was a top priority. Appointments and start/ finish times were kept and the inspection passed the first time with flying colors. I will actively look for reasons, in the future to use this group again! I can’t say enough good things about these people.
Darrell Rice
Darrell Rice
1571782704
hank wamble
hank wamble
1571778544
Mike is too notch! I appreciate the willingness and help jumping through the inspection hoops. City government is there for a reason... 🤷🏼‍♂️
Kristi Sanchez
Kristi Sanchez
1571539064
barry cofer
barry cofer
1568394467
Marie Baldwin
Marie Baldwin
1564955327
We just had a tankless water heater installed in our upstairs attic. Nathan was very knowledgeable and offered several options. He and Josh had the job done in less than one day. I highly recommend Heaton Plumbing!
Jeff Shadwick
Jeff Shadwick
1563836950
John Marshall
John Marshall
1562781731
Phyllis Lee
Phyllis Lee
1562780685
If I could give 15 Stars I would have given to them they were great they were efficient they do what they were doing and I loved it.
Charles Couchenour
Charles Couchenour
1561138737
Very professional and sociable, completed the job quickly and correctly.
Rhonda Wilson
Rhonda Wilson
1559509162
My parents have used Heaton Plumbing twice and both times they were very impressed and satisfied.
Jennifer Howard
Jennifer Howard
1558536152
They are nice people u will appreciate them I did
Jesse Ashley
Jesse Ashley
1556764084
Julie Tiedemann
Julie Tiedemann
1556751820
They have done work for us before returning customerThey guarentee there work
John Lair
John Lair
1556745768
David Ward
David Ward
1552351618
Had a commode replaced. They were timely and did a good job and cleaned up.
Elliott Johnson
Elliott Johnson
1551373055
Heaton Plumbing is the definition of customer service excellent at its finest! Nathan was the technician that arrived at my residence about an hour later, he was very professional and definitely very knowledgeable in the plumbing arena. I would highly recommend Heaton Plumbing for issues large or small. As the old saying goes " Happy wife Happy Life". Thanks to the Heaton Team.
Landon Marx
Landon Marx
1549645760
Tonya Morgan
Tonya Morgan
1548716466
Nathan and Josh did a great job. They were professional and very nice. I am extremely pleased with the job they did.
Alyssa Greene
Alyssa Greene
1548703131
Gianna Richards
Gianna Richards
1548691112
Dave Brooking
Dave Brooking
1547818140
We have used Heaton Plumbing several times now and they always go above and beyond to provide excellent service. From the initial visit, estimation and to work completion their attitude, consideration and professionalism has far exceeded expectations. These guys are GREAT.
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