Heaton's blog, We know water, Houston

Helpful Info for Houston, Texas Homeowners & All Things Houston Plumbing & Waterworks
Heaton Plumbing - Gas Plumbing

5 Tips To Keeping Your Home Warm and Cheerful This Holiday Season with a Well-Maintained Gas Fireplace

As the festive spirit of the holidays fills the air, many families gather around their cozy gas fireplaces, creating a warm and inviting atmosphere for cherished moments. However, with the increased use of gas fireplaces during the holiday season, it’s crucial to ensure that your appliance operates safely and efficiently to prevent potential hazards and provide a joyful and stress-free holiday season.

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Water Flowing Down Drain Freely and Without Clogs

History of Houston Texas Water

How Does Your Water Get To You in Houston? And What’s the History of Water in Houston, TX?

The history of water and plumbing in Houston is long and complex. The first settlers in the area used rainwater and well water for drinking and bathing. The first public waterworks serving Houston, Texas, was built in 1837 near the San Jacinto River. The waterworks originally used steam engines to pump water from the river to the city.

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David Kelling
David Kelling
1730495587
Alma Sosa-Garza
Alma Sosa-Garza
1730481759
Very good, clean and quick job!
Dorothy Halpin
Dorothy Halpin
1730410806
This company is always very responsive, shows up when they say they will, and fixes the problem as quickly as possible.
Scott Petty
Scott Petty
1730398428
Great service! I've used Heaton Plumbing for many jobs over the years, and they're always very professional and thorough.
Troy Rivette
Troy Rivette
1730146386
Daniel was timely, courteous and professional in repairing secondary bathroom toilet. Would recommend again.
Jeff Garcia
Jeff Garcia
1729547089
Jason Burrell
Jason Burrell
1729430487
Heaton Plumbing is a great company. I had an emergency with my water heater not working properly and they responded quickly. They explained what was wrong and saved me some money by replacing a few parts instead of trying to sell me a new one. I have also used Heaton Plumbing to repair my leaking shower valve, leak on kitchen sink and a gas line inside my attic. The employees are professional and on time. Thanks guys keep up the good work!!!
Jorge Arvizu
Jorge Arvizu
1729293087
Daniel was great and very thorough would recomend
Stefanie P
Stefanie P
1724605604
I am so pleased with them. My daughter's house had plumbing issues and they went above and beyond to accommodate her and her schedule. I am so thankful I found y'all. Thank you so much. Thank you for arriving way before your time to accommodate her!!!
Kevin Gilmore
Kevin Gilmore
1724348715
Technician arrived promptly, diagnosed problem, and did repair quickly. Happy to recommend!
Vince Valentino
Vince Valentino
1724335439
Prompt and get the job done.
Rick Bryan
Rick Bryan
1721820927
Heaton plumbing came out the same day we had the freeze and fixed our frozen pipes . We really appreciated that !!! And we have used them ever since!
Cliff Thompson
Cliff Thompson
1721790306
No matter the job or how difficult it might be, they will stay with it till it’s done, and done right.
Gloria Alvarado
Gloria Alvarado
1721790270
We call on Heaton Plumbing several times over the years. They have always been arrive on time; explain the problem, the work that need to be done and an estimate. I never had to call them back to redo the work. Very happy with their service, happy to recomen theml
Rickie Flores
Rickie Flores
1721775447
I had a very positive experience with Heaton Plumbing! It's great to hear that they were knowledgeable and efficient in their work. I will say that I would go to Heaton if I ever need any plumbing work done on my house.
Stephanie Salinas
Stephanie Salinas
1721763364
Heaton Plumbing is my go to plumber! They will come out quickly and they are professional and affordable.
Caresse Niggemyer
Caresse Niggemyer
1717803158
Showed up on time, excellent work detail.Return 2nd day finished job. $$$ but did the task correctly and fast.
David McCoy
David McCoy
1717799251
This is a company run with family values! I’ve had them to my home on two occasions. Both times they did exactly what was asked of them and did so at a reasonable price. Heaton Plumbing will always be my first call when I have plumbing issues I’m unable to handle myself.
Ron Walker
Ron Walker
1717798012
Always use Heaton since we first found them about 5 years ago. They have worked with me from the simplest of faucet installs, to fixing misaligned toilet issues, water heater upgrade/installs and installing properly sized natural gas lines for portable generator usage. Mike, David & Krystina are all a pleasure to deal with, and go above and beyond to explain options and work. Responsive, professional, and timely. Looked a long time for a good, local plumber vs. using the big firms. Heaton is it.
George Watkins
George Watkins
1717785021
Quick and courteous, very professional .The price was in line with others. If I need work in the future I'll call them.
Lynn Kirkpatrick
Lynn Kirkpatrick
1717776880
I was pleased with the service received from Heaton Plumbing. Polite people to deal with. Came to my house to unstop a sink.
Brown Nickel Films
Brown Nickel Films
1715972657
They did about 4 jobs for me that I would give a 5 star rating. But the last time I used them was when they charged me $1200 to repair a water heater. I was extremely disappointed when I found out they could have replaced the entire water heater for less than $700. For that job I’d give them 1 star for lack of transparency.
Elec Anastasiou
Elec Anastasiou
1714739907
Reliable and quick. I’ve used them multiple occasions. Never been disappointed. After each maintenance they leave the work area clean. They replaced both toilets and my kitchen sink and faucet. Replaced water valves. Even unclogged bathtub that had water rising. For future plumbing repairs I will contact Heaton plumbing.
Brandon Hudson
Brandon Hudson
1714611389
I have had them install my tankless water heater a few years ago. They were great with the install, and the heater is still working great 4 years later. I have them come out annually to flush my water heater, and have been pleased with their services.
david martinez
david martinez
1714602698
We love this company! They are prompt, efficient, and will take care of you! They have been quick to respond to an emergency, and won't take advantage of you. They will explain everything they're going to do before they do it, so you understand. 5 Star rating is well earned!
Lydia Argo
Lydia Argo
1714181499
Heaton Plumbing is a very professional company. Prompt and thorough, carefully taking care of all the issues! Highly recommended.
Tony Bowlin
Tony Bowlin
1713612385
I have been using Heaton Plumbing for years. They are so quick to get someone on site. Everything they have fixed for me has never had an issue ever again. I would definitely recommend them. Especially if you want it done right.
Matthew Hall
Matthew Hall
1709689293
I've used Heaton Plumbing for years. Big projects, small projects. I cannot recommend them enough. Michael is a fantastic plumber, honest, up front, and on time. If anything goes wrong with our plumbing, it's a no brainer on who to call for our house.
Scott Souders
Scott Souders
1703603852
Have used this company multiple times to service calls for two different residences. Always punctual and professional. Based in La Porte, TX but always willing to go the extra mile to Cypress, TX.
Mike Dunn
Mike Dunn
1702001004
These folks are great! Pretty much a family business. They're familiar with older homes (pier and beam) and did excellent work on plumbing including upgrades to sewer system, hot water heater work and more. They're the only ones we use now!
connie aleman
connie aleman
1701810484
Excellent service. Quick response time. Very professional service. Explained everything they did. I would call this company again if needed.
Troy Stockdale
Troy Stockdale
1701798351
Prompt,knowledgeable at a fair price. Would definitely use them again. Already referred them to a quite a few people
Pamela Carter
Pamela Carter
1701787974
I can't say enough about how reliable they are from promptness to fixing it and then cleaning around the tub.
Judy King
Judy King
1700158115
Great service from Heaton! On time & worked efficiently.I’ll definitely use them again!
Danielle
Danielle
1683076203
Had thrown organs peels in the soap causing a back up in my sink and laundry room. Michael arrived quickly and flushed out the clog we had. Found out there was also some grease build up and a mix of dish pod powder!Really great and stress relieving experience 👌 Highly recommend!
Gary Beard
Gary Beard
1669145284
These guys are awesome! Washer was spewing water out of the drain. Called them and they were there in 15-20 minutes. Cleared the line and got back to washing clothes. Thank y’all!
casey duty
casey duty
1660316695
Excellent job and service. They not only fixed the symptom they fixed the problem. Finally a company I feel comfortable using and recommending.
Shawn Bird
Shawn Bird
1654213369
Heaton Plumbing Inc didn't have a technician available so I went with American Plumbing & Maintenance.
Sean Cox
Sean Cox
1649737303
Lauren Pope
Lauren Pope
1649202528
Anita Cain
Anita Cain
1649176877
Absolutely cannot say enough about this company! I called on a Saturday when 7 other companies turned me away. Day prior had another plumber out that was unable to resolve my issue. Heaton sent out Nathan, he was professional,polite and he and Mike worked 5 hours until the issue was resolved. Few days later Mike made a follow up call, I will never use any other plumbing company.
Nathan Allen
Nathan Allen
1645639566
Mike always does a great job and was very timely on his response and keep me posted on his arrival time.
Ann Clayton
Ann Clayton
1645227873
Very happy and please with the service.
Cyril Okeke
Cyril Okeke
1645219173
Debbie Parton
Debbie Parton
1643042058
Heaton Plumbing has made 2 house calls for us over a span of 3 years. Both occasions brought swift correction to our problems. Heaton Plumbing is ALWAYS professional, courteous, and quickly finds the root cause of the problem. Heaton ALWAYS has a reasonable solution based on experience that has the customer in mind.In both cases, Heaton Plumbing called before coming, showed up on time at the early part of the 2 hour window, very quickly resolved the problems.I will ALWAYS recommend them!
G. Davis (G Davis)
G. Davis (G Davis)
1641398587
Great response over a holiday week. Very knowledgeable. Provided price before service.Resloved recurring issue, took some time and effort, will use again.
Larry Anthon
Larry Anthon
1641397653
Nathan was an exemplary technician. Everything was done quickly and with the utmost care and consideration.
Douglas McDougal
Douglas McDougal
1638915599
Ok. So I’m conflicted on whether or not I had a good experience with this company. First I got a great price on a new tankless water heater install but this was apparently due to a previous employee failing to give a proper quote. Plumbers came to install and took the day to get it done. That was expected. When I went to pay though I discovered that the plumber had installed the wrong unit. Turns out the wrong unit didn’t have an internal recirculating pump. That is ok because I don’t have the plumbing to utilize the recirculating pump properly anyways. Now I had the issue that the quoted price was for the more expensive unit. The company graciously gave me a refund for the difference in unit costs and I continued on my way. The units are identical except for the recirculating pump so it’s not really a big deal. Minus one star that any of these issues even occurred because honestly, they shouldn’t have but given that they worked with me, gave me a further discount on an already mistakenly good price, I would definitely recommend them to anyone given their honesty and great customer service. This company is one of the few companies remaining with integrity. They care about fixing their mistakes and making it right with their customers. Thanks Heaton. I look forward to working with you in the future.
Brian Rawls
Brian Rawls
1638913048
Jia-Yen Chi
Jia-Yen Chi
1638203047
Mirna Jackson
Mirna Jackson
1638044967
Tosha did an excellent job on unplugging the kitchen sink, she's is very knowledgeable on her work and explain to me what she was going to do and now my sink is clear and working perfectly. I highly recommend this company, will definitely used them again.
Linda Raeth
Linda Raeth
1637250059
I would recommend Heaton for your plumbing needs. Nathan was very experienced and explained the repairs in terms I could understand. He arrived promptly and behaved in a friendly, but professional manner. He also presented himself professionally wearing a uniform and driving a nice truck with the companies logo.
Jess Garza
Jess Garza
1637185830
Very professional, knowledgeable and friendly people. I would recommend them to my family, friends, coworkers and anyone in need of their service. Give them a call you would not regret it. Thank you Mike & Nathan.
Michael Guerra
Michael Guerra
1636939729
They are ones to call! I used them before and will continue to use them for all my plumbing needs. Pricing is competitive and work is always top notch. Thank you so much!
Optifys FN
Optifys FN
1636939465
Needed a new faucet installed and Mikes team was fast and professional. Krystina was very polite when scheduling my service and Mike was prompt and professional. He installed the faucet and ensured any mess was cleaned up. Already booked them for my water softener install! Thanks again!!
Lisa Wichkoski
Lisa Wichkoski
1636930895
Heather Sipole
Heather Sipole
1636928924
Nathan was on time, explained everything, did an excellent job and was VERY reasonably priced! I definitely will use Heaton Plumbing again and request Nathan!
Frank Jenson
Frank Jenson
1632747270
They were prompt and repaired leaking pipe on time and for a fair price.
Stevie Russell
Stevie Russell
1632546208
Awesome guys totally professional best in Texas hands down!!
Bert Deleza
Bert Deleza
1627401241
All in all, a good experience. I’m a new customer and was unsure of the service. They ordered a new faucet for me. Very pleased with the selection. Actually they texted a pic and I approved it. I own a 100 yr. old house, and Mike seemed to know his way around my old pipes. They answered my questions. This job was done today. So far….satisfied.
Julie Engbrock
Julie Engbrock
1627136390
What a delightful experience!
Jesse Lozano
Jesse Lozano
1623969148
Tosha and Breedon from Heaton Plumbing came to our home to work on a leak that was worked on previously by others. They were super friendly, provided great service and their work was superb! We couldn't have asked for a better company to service our issues and they sent us two of their best employees to provide their service and expertise. We are so happy with the work done. We will definitely call them for all our future plumbing work or issues. Thanks again Heaton Plumbing, Tosha and Breedon!!
John Herston
John Herston
1617666513
PRICEY!!! They came out around the time they said they would but charged "after hours" fee on top of a service call fee ($185)!!! Then charged another $300 for a drain clearing that took less than 20 mins.
Lillie Hope
Lillie Hope
1617295944
Taylyr Case
Taylyr Case
1615223560
Tasha was super professional and very sweet. Its nice to see women in the field. Definitely would recommend. She was not afraid to get under my trailer spider webs and all.
Lisa
Lisa
1613685732
Really glad they were able to come out same day and get the job done. Our pipes burst due to the winter freeze and I had called several other companies but of course due to high demand no one was available today. Tosha and Marty were sent out to repair the pipes and they were in and out in less than 2 hours. We’re super thankful for them and Heaton Plumbing! Would definitely recommend them.
Sharon White
Sharon White
1611277515
On time for appointment
Robin Kendrick-Yates
Robin Kendrick-Yates
1610397513
Mike showed up early and did an outstanding job! I highly recommend Heaton Plumbing. They are the only one who responded on a holiday weekend. I had a busted pipe and had to turn the water to the house off. Mike made it only a small inconvenience, when it could have been disastrous!
J.D. Walker (jwalker)
J.D. Walker (jwalker)
1606840620
I contacted Heaton after a not so handy handyman attempted to install my new kitchen sink to old pipe and failed. Not knowing what he was doing the armature cut the pipe flush with the wall and found he could not connect new pipe and sink. You get what you paid for; best to do it right the first time. Two incredibly professional plumbers, a male and a female came promptly at 8:00 am. reviewed the work and gave me a price. They worked together as a team to make a difficult repair complete quickly and efficiently. The end price was way beyond what I expected for such a difficult job. I understand why they have a AAA Better Business rating. Tosha and the entire team at Heaton rock!!! I will definitely use them again for other work I need done around the house.
Richard Kreger
Richard Kreger
1600217745
metaloutpost
metaloutpost
1593194270
I called at about 11:30 and a lady named Christina said a plumber could be there in a few hours. 30 minutes later the plumber showed up.He asked what the exact problem was and I explained it. He looked at the fixture, verified drains and clean out locations and told me the issue was probably a minor clog. A few minutes later the toilet was flushing exactly right. The plumber said we needed a new commode or we need to buy an auger. We are buying an auger this weekend.Qualified professionals doing quality work at a medium price. Fast and thorough.Overall an excellent service.
Dianne Baudoin
Dianne Baudoin
1590716647
I noticed a leak in my ceiling that morning, I called Heaton Plumbing, they arrived within hours accessed the problem and had it fixed within an hour.
teresa pacheco
teresa pacheco
1590698493
Gary Medina
Gary Medina
1590687100
Professional business high priced for a 10 minute job.
Betty Freeman
Betty Freeman
1590685156
They did a good job, Thank you
Addie Cheree
Addie Cheree
1587877847
Cheryl Thompson
Cheryl Thompson
1587000331
We appreciated Mike's professionalism and response to our requests.
Jerry Sun
Jerry Sun
1582711734
We are looking to have the washer and dryer moved into the garage. This would require supply and drain lines installed. I was given excellent explanations as to why or why not something could be done. A day later they called with another idea alternative to digging a tunnel. I felt that they always have the customer in mind. I will be calling them today to finalize dates. You can not go wrong with choosing Heaton Plumbing.
Alexis Hunter
Alexis Hunter
1582601903
Prompt response. Fast and thorough. We have used them in 2014 to replace water heaters and no issues to this day. Used them again in 2020 and still great service.!!
Randy Rubio
Randy Rubio
1582575900
Heaton Plumbing does an excellent job. They are professional and thorough.
Doris Clark
Doris Clark
1582563813
Greet you with a smile and a handshake great customer skills and prices are reasonable. I would gladly recommend anyone to heaton plumbing company.
tasha shawnta
tasha shawnta
1582213910
Cate Jackson
Cate Jackson
1581719235
I needed my gas valve replaced so that my dryer could be hooked up. I initially tried on my own, but the job proved too complicated and gas is not something you want to be unsure of! Heaton took excellent care and didn't make me feel bad or embarrassed for attempting anything on my own. Excellent communication on all things (arrival time, what the job entails/requires, cost) and very pleasant. They come out with a truck full of all the supplies you might need to get the job done as quickly as possible. Very professional and efficient. I recommend them and will use them again.
Steve Frayne
Steve Frayne
1581192851
Pricy but they do good work
Chris Lindsey
Chris Lindsey
1581024004
My water heater went out the night before. I called them and they said they would be out at 8am the next morning. They arrived at my house when they said they would. Gave me a good quote and was willing and able to do the work right away. Will highly recommend them to friends and family.
Pat Jackson
Pat Jackson
1581023117
Johan McElroy
Johan McElroy
1581022946
The Plummer came out for 3rd time to fix issue with no complaints and did it on warranty. The Plummer is always courteous and has fixed the problem. I would recommend Heaton Plumming to family and friends.
Stephanie Finch
Stephanie Finch
1581007834
Very responsive, gave good suggestions on repairs and quickly fixed issue. Thanks!
barry cofer
barry cofer
1579046921
Robert Mytelka
Robert Mytelka
1574726883
Very professional and fairly priced
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